Refund policy
Refund Policy
At Dubora, we want you to be completely satisfied with your purchase.
Returns
You have 14 days from the date of delivery to request a return. To be eligible for a return, the item must be unused and in its original packaging.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.
Non-Returnable Items
- Products damaged due to misuse.
- Items returned without prior contact.
- Used products that are not defective.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
For any questions regarding returns, please contact us at cillianbranagan123@gmail.com.